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Reviews
Psychiatry-UK
2024-02-25
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 25th February 2024
I recently underwent an ADHD diagnosis process, and I couldn't be happier with the experience. From the initial assessment to the titration period, everything moved swiftly and efficiently. I felt incredibly well looked after by both my psychiatrist, Naveem, and my prescriber, Denise. Their expertise, professionalism, and genuine care were evident throughout the entire process.
Communication was seamless and thorough, thanks to their attentive approach. Denise, in particular, stood out with her amazing friendliness and warmth, making me feel completely at ease. The portal they provided made everything even more convenient. It's user-friendly, allowing me to access all forms, notes, messages, and prescriptions effortlessly.
Overall, the diagnosis has been a game-changer for me. It's provided me with the tools and insights needed to manage my symptoms better and navigate life with greater ease. I'm incredibly grateful for the exceptional care and support I received throughout this journey.
Psychiatry-UK
2024-02-25
Person
1
5
0
Written by a NHS patient
Written by a NHS patient 25th February 2024
Psychiatry Uk should not be allowed to assess vulnerable young adults. A 20 minute online conversation where no relevant questions are asked is not an in-depth evaluation. Particularly if that young person has been through the mental health system and conditioned to fawn to health professionals. They disregard questionnaires and supporting evidence from other professionals instead choosing to gaslight parents to fit their own narrative.
Upon complaining and requesting a second appointment they instead chose to allow the very pea tip we the complaint was about to continue with her ego massaging and no surprise stay with her original decision. They did not speak to the young person again. They then went about informing every health professional even ones that had had no contact with them. The video recording was “unavailable “ and became a case of our word against theirs.
There needs to be a review of what exactly PUK are doing for the nhs.
Interested to see whether this negative review remains.
2024-03-04 09:52:18
Response from Psychiatry-UK
Hello, Thank you for sharing your feedback with us. We sincerely apologise to hear that your experience was less than satisfactory, and we take your concerns seriously. To address and investigate your specific situation thoroughly, we kindly ask you to connect with our dedicated Patient Safety Team at experience@psychiatry-uk.com. They are here to assist you and will look into the details of your case. Your input is invaluable to us, and we want to ensure we address any issues and make improvements where necessary. Please reach out at your earliest convenience. Thank you for your understanding and for giving us the opportunity to address your concerns. Kind regards Psychiatry-Uk
Psychiatry-UK
2024-02-22
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 22nd February 2024
I originally had my first appointment via Teams video call with Psychiatrist Dr Lee Kumalo. I was really nervous about this call and didn’t know what to expect. However I was put right at ease and felt really comfortable speaking to him. I didn’t feel judged or feel stupid when I couldn’t explain things properly. He listened and helped me to explain what I was feeling and experiencing.
When the titration process started I was in contact with Denise Bromilow, ADHD Specialist and Independent Prescriber via the online portal. She was very thorough with her review of her I was getting on with the medication and gave great advise. If I ever had any questions she replied sooo quickly. At the end of the process I had a phone call with her to have a final review. She was so lovely and I felt really comfortable speaking with her. She really cares about her patients and I felt really looked after throughout this process.
I could not recommend this service any more. Thank you!
Psychiatry-UK
2024-02-22
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 22nd February 2024
I have had a very good experience with Psychiatry-UK.
I actually felt listened to and understood for the first time.
Everything was explained clearly, especially with regard to medication.
Would definitely recommend them.
Psychiatry-UK
2024-02-22
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 22nd February 2024
Got my appointment on schedule and was titrated sooner than expected.
Zak Moussa, my titration nurse, has been fantastic. He's listened to everything I've said, given me advice, and never dismissed anything. Zak answered all my questions in detail, even about ADHD, not just medication. He made me feel listened to, which as someone who has seen a lot of doctors and consultants about various things, is quite rare. Anyone who gets Zak as their prescriber is lucky!
Psychiatry-UK
2024-02-21
Person
3
5
0
Written by a NHS patient
Written by a NHS patient 21st February 2024
The process from being referred was a lot quicker than what my GP had told me which was very nice.
From being diagnosed, I have actually only spoken to one person, and this was for my diagnosis which took around an hour. It does seem a lot shorter than how others are diagnosed with ADHD but I do feel positive that I have it, as you obviously have to fit a certain criteria to even be referred.
One thing I will say to anyone who is going through the journey of being diagnosed with ADHD and has chosen medication is to PLEASE stop looking online on platforms that almost glorify this. The medication videos where people feel 'instantly' better.
Titration is NOT easy, at least it wasn't for me. So please don't feel like you are going to have the same experiences as someone else online who wants views.
It's really hard mentally, especially for those who have anxiety and/or depression as it did really heighten my symptoms. I have gotten to a dose which works well for me and I am glad to have gotten to this place. Take it at your own pace, have no expectations. At one point I thought the medication alone was making me feel horrid, jittery, talkative, on edge. It was actually my caffeine consumption paired with a dose that was too high. Just be mindful about your lifestyle before immediately thinking it is the medication alone. Even on the correct dose, I cannot tolerate it.
I feel settled on my dose and have had good communication from my prescriber.
Overall positive, these are all the things I took from it though.
Psychiatry-UK
2024-02-20
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 20th February 2024
My doctor and prescriber were fantastic!!I literally can not fault them or ask for anything better!!thank you
Psychiatry-UK
2024-02-20
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 20th February 2024
Psychiatry uk have been fantastic with me .
Very understanding and actually listen you !
Would definitely recommend.
Psychiatry-UK
2024-02-19
Person
5
5
0
Written by a private patient
Written by a private patient 19th February 2024
I'm so happy to have trusted Psychiatry UK with my ADHD care over the last 4 years, and I hope this will continue. To this day, they continue to care for me, and provide me with all the support I need. I know they are always one message away, which brings me great peace of mind. They always seem to find ways to improve their services, which I appreciate.
Psychiatry-UK
2024-02-19
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 19th February 2024
Psychiatry-UK provided a highly organised and professional service. They promptly addressed all my inquiries and consistently prioritised my safety throughout our interactions.
Psychiatry-UK was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Psychiatry-UK: http://iwgc.net/empzu